Kbc-networks H.264 Encoder Manual de usuario descargar pdf (Pagina 44)

Encoder User Manual

Manual-H264_ENC-Rev1207A

www.kbcnetworks.com

4.7 Contact KBC Technical Assistance

Below is the contact information for KBC:

Technical Support Availability

This manual is comprehensive to the extent that it will answer many of your

technical questions. KBC also offers technical support over the phone or by e-mail to

all KBC integrators, dealers and end users of the encoder product. Our technical

support hotline is available during regular business hours, Monday through Friday on

all non-major holiday business days. KBC will follow up on all electronic inquiries

before the end of the following business day.

AFRICA & MIDDLE EAST

emeatechsupport@kbcnetworks.com: 24hr availability, response time varies

ASIA

apactechsupport@kbcnetworks.com: 24hr availability, response time varies

CENTRAL / SOUTH AMERICA

latamt[email protected]om: 24hr availability, response time varies

HAWAII & ALASKA / GUAM, PR & OTHER US TERRITORIES

949-297-4930: Monday – Friday 7am-5pm Pacific Time

techsupport@kbcnetworks.com: 24hr availability, response time varies

Note: the toll free 888# does not work from Alaska

EUROPE

+44(0)1622 618787: Monday – Friday 9am-5pm UK time

emeatechsupport@kbcnetworks.com: 24hr availability, response time varies

NORTH AMERICA

888-366-4276: Monday – Friday 10am-8pm Eastern (7am-5pm Pacific)

techsupport@kbcnetworks.com: 24hr availability, response time varies

SOUTH PACIFIC / PACIFIC ISLANDS

apactechsupport@kbcnetworks.com: 24hr availability, response time varies

Technical Support is offered in English, however, KBC Networks has worldwide

representatives who can provide technical support in many local languages.

Note: technical assistance is available after having read through this manual.

Comprehension of terms and topics will assist in trouble-shoot procedures.

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Kbc-networks H.264 Encoder Manual de usuario Pagina 44